Bolt-ons
Bolt-on · £99/moVoid management software for housing turnaround
Estimark’s Void Management module tracks a void episode through eight stages from tenancy-end notification to re-let, counts the days from keys received to let against a contractual target, and holds the works schedule that gets the property to the re-let standard. Void turnaround is one of the two numbers a housing client watches weekly, alongside repairs SLA. It is £99 a month.
What the Void Management module does
- Runs a void through eight stages: notified, keys received, inspected, works in progress, works complete, ready to let, let, cancelled.
- Stamps a date at each stage, so the delay between inspection and works starting is visible rather than inferred.
- Counts days void from keys received to let — or to today, if the property is still empty.
- Holds a target turnaround in days, defaulting to 21, which drives the overdue flag.
- Classifies the void as minor, standard or major, so a clean-and-touch-up is not compared against a full refurbishment.
- Keeps estimated cost alongside actual cost on the same record.
- Lists the works schedule line by line with trade, cost, an SOR code and a completion flag.
- Links the void to a job, so the operational work sits in the same system as the void episode.
Void Management — how it works
How is void turnaround time calculated?
Estimark counts days void from the keys-received date to the let date. If the property has not been let yet, it counts to today, so a live void’s day count rises on its own without anyone touching the record. The count is compared against the void’s target days — 21 by default — to flag it as overdue.
NoteThe count is calendar days from keys-in, which is the standard housing measure. Estimark does not currently split the void into rent-loss and works-duration sub-periods.
What stages does a void go through?
Eight, each with its own date field. The stage list is deliberately the operational one rather than a generic workflow, because the gap between two specific stages is usually where a void loses its days.
| Stage | Date recorded | What it means |
|---|---|---|
| Notified | notified date | Tenancy ending, keys not yet in |
| Keys received | keys received date | Clock starts |
| Inspected | inspected date | Scope of works known |
| Works in progress | works start date | On site |
| Works complete | works complete date | Schedule finished |
| Ready to let | ready to let date | Meets the re-let standard |
| Let | let date | Clock stops |
| Cancelled | — | Void episode abandoned |
How is the void works schedule priced?
Each line on the void schedule carries a description, a trade, a cost and an optional SOR code — void works are usually priced against the same schedule of rates as responsive repairs. Lines are marked complete individually with a completion date, so "works complete" is a fact about the schedule rather than an opinion.
- Estimated cost on the void record, actual cost alongside it — variance is a subtraction, not a report you have to build.
- SOR codes on void lines mean the same rate set covers repairs and voids.
- Category (minor / standard / major) makes average turnaround meaningful when compared like for like.
Void Management — at a glance
- Price
- £99 / month
- Type
- Paid bolt-on, every plan
- Default target
- 21 days
- Stages tracked
- 8, each dated
Void Management
£99per month
Void Management is a paid bolt-on. It is never bundled with Pro, Enterprise or the free trial — it has to be activated explicitly for your company, on top of whatever plan you are on.
£99 a month, on any plan
- £99 per month, on top of your plan.
- Available on Solo, Core, Pro and Enterprise alike.
- Activated in billing settings; switch it off when you no longer need it.
- Your plan still sets your seat count and job limits.
Questions
Void Management — frequently asked
How much does Estimark void management cost?
Void Management is £99 a month on top of your Estimark plan. It is a paid bolt-on, so it is activated explicitly and is not included with Pro, Enterprise or the trial.
What is a void property?
A void is a rented property that is empty between tenancies. Void management is the work of getting it back to the re-let standard and re-let as quickly as possible, because every void day is lost rent.
What is a typical void turnaround target?
Estimark defaults the target to 21 days from keys received to let, which is a common contractual figure for a standard void. The target is set per void, so a major refurbishment can carry a longer one without distorting the overdue flag.
Does void management need the Reactive Maintenance module?
Yes. A void episode is recorded against a property in the maintenance property register, which comes with Reactive Maintenance (£299/month).
Related
Reactive Maintenance
The property register a void episode is recorded against.
Schedule of Rates (SOR)
Price void works lines against the same SOR codes as repairs.
Property Compliance
Gas, electrical and alarm checks before a property is re-let.
For housing associations & councils
Awaab’s Law timescales, the Big Six compliance register and void turnaround.
For property maintenance firms
Repairs on SLA, appointment windows, schedule of rates and van stock.
Reactive maintenance & Awaab’s Law
Priority SLAs, statutory damp and mould timescales, resident reporting portal.
Pricing & plans
Solo £29, Core £99, Pro £249, Enterprise £999 a month. Bolt-ons priced separately.
Try it on a real job.
Fourteen days, full access, every plan. No implementation fee.